Shipping & Returns

Firstly,we appreciate your visit and orders in gucci on sale shop. Hope you can enjoy your shopping.

Once your orders are approved, your items will usually be shipped out at the same day if in ttock, meanwhile you will receive an e-mail confirmation with the tracking number for you to check its status after it has been shipped out, tracking your order online at http://www.ems.com.cn/english-main.jsp. EMS is our main method of shipping, so it usually takes 5-7 days to receive your items.

Warm prompt: Please remember to write your shipping address in detail,if nobody is at home,please leave us your telephone number,so that you can receive your order smoothly. Notice:If the items you order is unfortunately out of stock, we will inform of you quickly, thus hope you can choose your favorite Supra shoes; if we receive no reply, we will not ship your order and refund your cash.

Return Policy:

If you find unsatisfaction with your order, we accept a return or exchange, of course all items sent back to us must be in their original condition, not worn, altered or washed with all tags attached.After we receive the shoes we will examine them, if no problems found, we will refund your cash. But we don't hope this happen as our goal is to let you enjoy your shopping in our online shop.

If you want to cancel your order, you should inform of us in time before the dispatch as we are not responsible for problem.As we usually delivery the items at the approved day, so it is troublesome to cancel your order at the same day.Of course cancellation requests after the dispatch can be also treated with our Return Policy, but you should be responsible for the fees it may engender.

Hope we can give you a happy shopping experience.